Troubleshooting

Troubleshooting

Common Issues

Text Not Appearing

If FloWords says it’s transcribing but no text appears:

1. Check Accessibility Permissions:
   • Go to System Settings → Privacy & Security → Accessibility.
   • Toggle FloWords OFF and then ON again.
2. Check Cursor Focus:
   • Ensure your cursor is active in a text field.

Microphone Not Working

1. Check Permissions:
   • Go to System Settings → Privacy & Security → Microphone.
   • Ensure FloWords is enabled.
2. Check Input Device:
   • In FloWords Settings → Audio, ensure the correct microphone is selected.

Transcription is Slow

1. Check Model Selection:
   • Go to Settings → Models.
   • “Base” model is faster but less accurate. “Small” or “Medium” are more accurate but slower.
2. Check CPU Usage:
   • Other intensive apps might slow down local processing.

Reporting Bugs

If you encounter a bug, please report it:

1. Email support@flowords.app
2. Include your macOS version and FloWords version
3. Describe the steps to reproduce the issue

Logs

To view logs for troubleshooting:

1. Open Console.app on your Mac
2. Filter for “FloWords”
3. Export the logs and attach them to your support email